+1-855-211-0932 (ID:316513)
In need of quality hosting? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It includes thorough info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich selection of how-to videos explaining how to use our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, take a look at our comprehensive FAQ section, which comprises questions asked by real persons and provides real solutions. We periodically update our FAQ database with new articles in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of tech support engineers available 24/7 and ready to help you with any question. Each trouble ticket you open will be replied to in less than one hour (the average support ticket response time is about 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 316513

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com